The murals we send you, are made just for you, the way you want them.
Whilst we carefully check all products before packing and despatching them to you, if you receive a mural, wallpaper or sticker product that is either incorrect or damaged, you can return these products free of charge within 7 (seven) days of you receiving the item.
- Please contact us through our Contact Us page and tell us about the item you wish to return within 7 days of reciept of the item.
- Once our team have confirmed that the product can be returned for replacement or refund, you will be asked to return your inkyourwall.com products back to us in its original undamaged packaging with your full contact details within 7 days of receipt of your item.
- Any refunds made will be by crediting the original debit/credit card used to make the original purchase.
- We are unable to make refunds for incorrectly measured walls, and we accept no responsibility for defective installation, nor will we accept any consequential loss, refer to our Terms of Business for details.
- It is the customers responsibility to check the product on receipt and before hanging to a wall surface. We are unable to offer any refunds resulting from incorrect hanging of your products.
Please have the following information to hand if you need to contact us about returning your product:
- Your order reference
- Why you want to return the goods